Keep the know-how when people leave
Companies and organisations about to lose a founder, a senior technician or a project lead.
In many companies the most valuable system is one person. They know why a machine is set the way it is, which customer needs a call before an order, and how month-end really closes.
We interview them, record what they do, and turn it into procedures the next people test themselves. AI helps with transcripts and search; people check every step.
What you get
- Interviews and recordings with the person who is leaving.
- A map of the decisions only they make today.
- Written, tested procedures and digital work instructions.
- A question desk that answers staff from the approved procedures only.
Questions buyers ask
- How long does it take?
- The first procedures are written and tested within the two-week discovery. A full handover is planned with you and quoted per task.
- Can the question desk invent answers?
- No. It answers from the procedures your people approved, and says when it does not know.
Write to us or book a call
Pick a time for a 30-minute call, or write to us and we reply within one working day.
Pick a time- cn@ppcn.xyz
- Copenhagen
- PPCN.xyz ApS, Østerbrogade 149, 3. tv, 2100 Copenhagen Ø
- Bangkok
- PPCN (Thailand) Co., Ltd., Lat Phrao, Bangkok 10230